Who this policy covers
This Jackthepot privacy policy explains how we handle personal information when you visit our site from the UK. It applies to anyone who browses our pages, reads our guides or contacts us. We write it in plain words so that you can see what we do with your details and why we do it.
We run our site as Jackthepot, and we speak for ourselves throughout this page. When we say "we" or "our", we mean the team behind this website. When we say "you", we mean the person reading it. Please read the whole page before you share any details with us.
This page describes general principles of data protection as they apply to a site like ours. It does not list every technical system we use. If something here is unclear, you can ask us through the contact routes shown on our site, and we will explain it in simple terms.
What information we may collect
We keep the amount of information we gather as small as we reasonably can. The kinds of data a visitor may share with a site like ours fall into a few broad groups. Each group is described below so that you know what to expect.
Details you give us directly
If you write to us, you may share your name, your email address and the content of your message. We use those details only to read your message and to reply to it. We do not ask you to send more than is needed to answer your question, and you should never send passwords or full payment details by email.
Details collected while you browse
Like most websites, our pages may record basic technical information when you load them. This can include the type of browser you use, the device you read us on and the pages you open. We use this to keep the site working properly and to understand which pages are useful to readers.
How we use your information
| Purpose | What it means for you |
|---|---|
| Answering your messages | We use your contact details only to read and reply to what you sent us. |
| Keeping the site running | Basic technical data helps us fix errors and keep pages loading well. |
| Improving our pages | General browsing patterns show us which topics readers want explained more clearly. |
| Meeting legal duties | We may keep or share information where the law in the UK requires it. |
Cookies and similar tools
Our site may use small files called cookies to remember simple choices and to see how pages are used. Some are needed for the site to work at all. Others help us understand traffic in a general way, without naming you.
You can usually control cookies through your browser settings, including deleting those already stored. Blocking some of them may change how parts of the site behave. We explain this further on our cookie policy page, which sits alongside this one in the footer menu.
We ask you to treat your browser as your main control here. You decide what is stored on your own device, and we respect that choice wherever our site allows us to do so.
Your rights over your data
Data protection law in the UK gives you a set of rights over personal information held about you. We list the main ones below in everyday language.
Ask what we hold
You may ask us to confirm whether we hold information about you and to give you a copy of it.
Ask us to correct it
If something we hold is wrong or out of date, you may ask us to put it right.
Ask us to erase it
In many cases you may ask us to delete the information we hold, unless we must keep it by law.
Object or restrict
You may object to certain uses of your details or ask us to limit how we use them.
How long we keep information and how we protect it
We keep personal information only for as long as we need it for the reason it was given. Messages you send us are kept long enough to answer them and to deal with any follow-up. After that, we delete or anonymise them where we reasonably can.
We take sensible steps to protect the information we hold from loss, misuse and unauthorised access. No online system can promise perfect security, and we will not pretend otherwise. If a problem affecting your details ever arises, we will deal with it as the law requires.
We do not sell your personal information. We share it only with people who help us run the site and only where that is necessary, or where we are legally obliged to do so.
Playing responsibly and your privacy
Our site is meant for adults aged 18+. We do not knowingly collect information from anyone under that age, and if we learn that we have, we will remove it. Please keep your own devices and accounts private, especially if others use the same computer or phone.
If gambling is causing you worry, help is available, and we explain more on our responsible gambling page. Looking after your privacy and looking after your wellbeing go hand in hand, and we want you to feel in control of both.
